EFFECTIVE DATE
31-07-2026
Welcome to EcomEye and our website at ecom-eye.com (our “website”). This policy is intended to inform the users of our website about our use of cookies when you visit our website.
WHY DO WE HAVE A COOKIE POLICY?
This Cookie Policy sits in line with our obligations set out in the Dutch Telecommunications Act (Wet van 4 februari 2015 tot wijziging van de Telecommunicatiewet) (“TA”) and the EU`s Privacy and Electronic Communications Directive (“PECD”). In accordance with them, we need to inform you about the cookies we use and obtain your consent when using certain types of cookies, namely functional, performance, analytical, and advertising cookies.
WHO IS THE DATA CONTROLLER?
A “data controller” is a person or organization who alone or jointly determines the purposes for which, and the manner in which any personal data is, or is likely to be, processed. In this sense, EcomEye, a product of Vermax, Broekerstraat 26, 5595CW Leende, the Netherlands (“EcomEye”, “Vermax”, “we”, “us” or “our”) is the data controller. If you have any questions about cookies on our website, you can reach us using [email protected].
WHAT ARE COOKIES?
A cookie is a simple small file that is sent with the pages of an Internet address and can be stored by the web browser on the PC or other device. The information stored in it may be sent to our or relevant third-party servers during subsequent visits.
HOW ARE COOKIES USED?
Two different types of cookies can be used on the pages, so-called “essential or necessary cookies” and “optional cookies.” Essential or necessary cookies are essential or necessary to ensure that a website works properly and is secure so that you can navigate a website and use its features. Without these cookies, certain features of a website would not function, and thus you would not be able to use certain services. Optional cookies are non-essential for the website to function and require your consent. When it comes to optional cookies, the following distinctions are made:
Functional cookies, sometimes called convenience cookies, allow a website to remember the options a user has made and other personalisation options you have selected when browsing. Analysis and performance cookies are used to monitor and improve the function and service of a website. They can track down problems when using a website, facilitate online surveys, record visitor numbers, and provide analytics metrics. Advertising cookies or targeting cookies are used to deliver customized advertising to the user.
We use optional analytics, performance, and marketing cookies to understand how visitors use our website and to measure advertising effectiveness. In the EU, EEA, United Kingdom, Switzerland, and when your location is unknown, these cookies are placed only after you consent. For paid-ad visits in those regions we display a consent banner; for organic visits the optional cookies remain off unless you open Cookie Settings and allow them. In other regions optional cookies may be enabled by default and can be disabled through Cookie Settings, Global Privacy Control, or the Do Not Sell or Share control.
COOKIES WE USE
Essential cookies (no consent required)
We use a small number of essential cookies that are strictly necessary for our website to function. These keep you signed in to your account, store your cookie preferences so that we do not ask you again on every visit, and attribute referral traffic. These cookies cannot be disabled and do not require your consent.
Analytics & Performance cookies (require consent)
When analytics is allowed under the regional settings described above, we use Google Analytics and Google Tag Manager (provided by Google LLC) to understand how visitors navigate our website, and Hotjar (provided by Hotjar Ltd) to generate heatmaps and anonymous session recordings. Together these services help us identify usability issues and improve your experience. The cookies set by these services may persist for up to two years.
When analytics and marketing attribution are allowed, we also use a first-party acquisition cookie to record how you first reached our website. It contains only campaign labels, the page path you landed on, an external referrer hostname, and an advertising click identifier when one was present. We do not store the full referrer address, your IP address, or browser details in this cookie, and we do not share it with advertising networks. The cookie expires after 90 days and is removed when you create an account. If you create an account, the channel and these limited attribution values become part of your account record so we can measure channel signups and collected revenue. That account-linked record is retained only while needed for this purpose and is subject to the deletion and retention terms in our Privacy Policy.
Marketing cookies (require consent)
When marketing is allowed under the regional settings described above, we use Google Ads (provided by Google LLC), the Twitter/X Pixel (provided by X Corp), the Facebook/Meta Pixel (provided by Meta Platforms, Inc.), and the TikTok Pixel (provided by TikTok/ByteDance) to measure the effectiveness of our advertising campaigns. These cookies help us understand which ads lead visitors to our website so we can improve our marketing efforts. When marketing is allowed, Meta page-view and conversion events can also be sent through the Meta Conversions API, and Google Ads conversion events can be sent through the browser Google tag and a server click-conversion upload that uses the Google Ads click cookie (_gcl_aw) and a hashed email. Browser and server events use matching event identifiers so Meta and Google Ads can count each event once. The first-party ecomeye_acquisition cookie is not shared with advertising networks. When marketing is not allowed, we may still send a paid Purchase event through the Meta Conversions API for aggregated measurement and modelling. This restricted event is marked as opted out and Limited Data Use, does not use marketing cookies, and excludes email, account, click, browser, IP address, and user-agent matching data.
HOW TO MANAGE YOUR COOKIES
In consent-required regions, paid-ad visitors without a prior choice see a cookie banner allowing them to accept, reject, or customise optional cookies by category (Analytics & Performance, Marketing). Organic visitors remain opted out until they make a choice. In other regions optional cookies may start enabled without a banner. You can change your preferences at any time by clicking the "Cookie Settings" button in the bottom-left corner of our website, selecting Do Not Sell or Share My Personal Information, or enabling Global Privacy Control in a supported browser.
You can also manage cookies through your browser settings. Most browsers allow you to block or delete cookies. Please note that disabling essential cookies may affect the functionality of our website.
Additionally, you may opt out of specific services directly: visit the Hotjar Do Not Track page, install the Google Analytics opt-out browser add-on, manage your Google Ad Settings, adjust your Twitter/X privacy settings, manage your Facebook Ad Preferences, or adjust your TikTok privacy settings.
HELP AND COMPLAINTS
If you have any questions about this policy or the information we hold about you, please contact us by email using [email protected].
CHANGES
The first version of this policy was issued on Friday, 11th of October, 2024. This policy was last updated on the 20th of August, 2026, to document region-aware cookie defaults, Global Privacy Control and opt-out choices, and restricted Meta Purchase measurement. Any prior versions are invalid, and if we make changes to this policy, we will revise the effective date.